Rep: 13
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Hi, My screen keeps turning off while im using it. When I press the keypad it comes back on but then turns off a couple of seconds later. How do i fix this?
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Rep: 159,8 Tsd.
11
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Usually it is a virus that causes this problem. Seen it happen before on a Windows 8 laptop.
You’ll need to use anti-virus software like Malwarebytes Anti-Malware and Superantispyware to remove those viruses.
Does it only happen when touching the trackpad? See if it happens when touching the keyboard only.
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Might sound a little stupid, but did you set your “turn off display” setting to Never in the Power Options section (specifically “Choose when to turn off the display” setting)?
Hope this helps.
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Could be a back-light needs changing ,depending on the devices age.
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