Ice dispenser not dispensing ice, broken metal part

Question

Samsung Refrigerator RF23J9011**

Repair and support information for the Samsung RF23J9011, a 2015 compact, built-in refrigerator with bottom-mounted freezer and French door access, equipped with an automatic ice maker and a thru-the-door service. This page covers information for model numbers matching the pattern RF23J9011**.

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cristian.ferrier @cristianferrier

Rep: 1

Veröffentlicht: 12. Aug 2019

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Ice dispenser not dispensing ice, broken metal part

I have a Samsung Refrigerator model RF23J9011SR/AA.

The ice maker makes ice just fine but it won’t dispense it. I removed the ice maker bucket and noticed that the metal part that rotates the spiral looking thing (sorry dont know the names) got broken. Does anyone know the name of that metal piece and where I can find a replacement? I am attaching a picture for reference, I circled the broken piece in yellow