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A1708/EMC 3164 — Veröffentlicht im Juni 2017, behält dieses MacBook Pro Einsteigermodell die traditionelle Funktionstasten bei (im Gegensatz zur OLED Touch Bar).

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Weird Screen Show up when Shut down

I found some annoy Screen issue when I shut down may MBP

Nov 23: I went to Apple Authorized Shop to check AR Coating issue, They accepted my case to change screen part.

Nov 27 noon: I got my MBP back with new screen.

Nov 27 night: I found this issue when I shut down. So I restarted many times, found this problem shown 9 in 10 times shut down.

Nov 28 noon: I went back to Authorized Shop again to show this problem to staff. They have check and said this issue can not found when Shut down by Safe Mode. It may cause of some software problem. So they suggested to me to format MBP and reinstall OS. So, I Agreed to do that. After 1 Hour for it to finish. I’ve checked many time by shut down at shop. This problem didn’t show again in that time or I came back and use MBP at home. their was no problem in that night Shut down.

Nov 29 night: This Issue came back again!!! I can claim Screen from Authorized Shop because still have 90 days replacing-part warranty but still concern that may damage from other part. My MBP has no Apple Care. and this issue never show before replace new screen.

Update (11/29/2019)

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This is my Screen when I shoot clip and capture shut down moment.

Beantwortet! View the answer Ich habe das gleiche Problem

Ist dies eine gute Frage?

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Kommentare:

I’m having the same problem as well.

von

@gennina b

first, I've try to degrade to Catalina 10.15

and NOT TO Upgrade Catalina for 10.15.1 or newest at all

this problem GONE, and authorised shop said so.

Catalina so many bugs. I will not upgrade until next MacOS

von

@ronniejow So it’s a Mac OS Catalina problem? not a hardware one? My MacOS is the most recent one. Upgraded from Mojave. It happens all the time during shutdown. It’s irritating and I can’t have it fixed since my country is currently in lockdown.

von

Yes it is a Mac OS Catalina problem. My friend was not facing this issue but when he updated to catalina, he started having this issue.

I am.also facing the same issue with my macbook air

von

Catalina is such a headache.

What did you and your friend do to fix the problem? or did you just leave it be? and wait for the next update? Will this cause damage to the macbook in the long run?

von

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2 Antworten

Gewählte Lösung

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I have the same problem with my Macbook Screen after display replacement. I took my MBP to Apple authorizes nears my home now and let’s see what happens!

Update (06/25/2020)

The Apple authorizer told me it is not because of hardware, it is software issue. I talk with Apple Support advisor USA, he confirmed it is Catalina 10.15.5 bugs and he asked me to wait for the next Catalina updates and We still can use our MBP as usual.

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Yes, you have a defective part! Time to get it fixed at a real Apple Store if you can. This is not a software issue.

The issue is the T-CON board which is part of the display assembly.

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Kommentare:

Thank you. This helps me a lot.

I just come back from store. They will change the new one for me anyway because I still have 90 days part replacement warrantee . But it feels better to know that.

von

Hello! What happened after that? When the part was replaced...did the problem go away? I’m actually having the same problem.

von

Yes, the issue is the display assembly (which the T-CON is part of)

von

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ronniejow wird auf ewig dankbar sein.
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