Rep: 665
9
21
1
Hi all,
Today suddenly my microphone stopped working. When calling, I can hear the other side, but they can’t hear me. Also when I put the phone on speaker they can’t hear me. The strange thing is that when recording a video in the Camera App the microhpone is working, but in Snapchat not.
While recording the videos I tested both front and rear camera.
What could be the problem?
Ist dies eine gute Frage?
Rep: 223
4
1
You may have to replace the dock in the device as for videos it uses the mic next to the camera for default apps and when using 3rd party apps it will use the mic in the dock. Test the voice recorder app on the phone and if it shows no change in pitch will need a new dock.
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Why is the microphone not working when calling on speaker? Will the microphone near the rear camera not work when calling with speaker?
It uses the mic near the loud speaker while on phone call.
Replaced the dock and phone working fine now!
@Uas Hi, i have a XR, People can hear me fine on a normal call but not speaker call. Was your mic not working for all calls?
Voice memos = static
Speaker call = static
Normal call = fine
Front cam = fine
Rear cam = fine
This "dock" you are talking about, is this the dock connector or not?
Rep: 551
9
8
13
New charging port required. Microphone is on the same ribbon.
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1 Kommentar
hey! i just saw this and i've been having this EXACT problem since march 2020 and still haven't got the problem resolved... but have you resolved the issue with it? and what to do? thank you!
von aidan cabrera