Laptop unable to connect to Mesh WiFi
Hi, I'm unable to connect my Acer Aspire 5734Z to our Deco M4 mesh WiFi network which our TV, tablet, phones have no problem connecting to. I've tried running network diagnostics, rebooted the router as instructed but no go - any suggestions?
Ist dies eine gute Frage?
2 Kommentare
Hi,
Has it connected before OK to your network?
Can you connect to other WiFi networks OK?
If you have Win 10 try starting the laptop in safe mode with networking and check if you can connect to the WiFi OK.
If you can then perhaps there is a problem with your A/V settings or Firewall settings.
von jayeff
Hi jayeff, thank you for the reply! I'm running Window's 7 - it worked fine connecting to my MoFi router's WiFi until I added the mesh system a few months ago. The laptop sees that new network but can't connect so I'll look into the firewall thing you suggested. I'm thinking of using a local coffee shop's WiFi so I can make sure network drivers etc are updated. Deco install failed until I went into my router settings and changed it to bridge mode, I'm also now getting both 2.4 & 5GHz, where I only got 2.4 with the router alone. I don't know enough about advanced network settings to know what to change or look for but I'm wondering if this might be the issue.
von Barb Kennedy