power button on, black screen
power light is on, black screen.I can here the fan running. Why won’t computer start and what can I do too get computer to turn on?
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Hello Mark,
The first thing I would try is hard resetting the laptop. To do this, you will need to hold the power button down for 5 to 10 seconds. Then turn the PC back on.
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According to what I have heard, the backlight may have failed. Try shining a bright light, like a flashlight, on the screen and checking if you can see anything.
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