Nitro 5 AN515-54 unable to charge

My nitro 5 purchase date 14 Dec 2019

window 10 home single language update 1909

Seen last week I played a game and suddenly was shut down without warning.

then I turn on my laptop and the battery keeps draining and unable charge.

I have tried to do:

1) Battery reset + unplug the battery

2) Uninstall the Microsoft ACIP-Compliant + Restart

3) Charge whole night (result 3%)

4) Change new AC adaptor ( Not work)

5) Update Bios to v1.28

6) Reinstall window 10

I have no idea anymore, except take the device to the service center.

last option but new battery (not buy yet because still in warranty period)

did you all have this issue?