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The HP Pavilion Beats Special Edition can be identified by its model number: 15-p390nr. This notebook was released on June, 8th 2014. The HP Beats Special Edition features a touch screen and speakers made by Beats by Dre.

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Why are all of my USB ports not working? I can’t plug in itdon’t work

I just got this laptop and all of the USB ports don’t work where i stick yo flash drive or charger none of them work ! Please help

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Hi,

Check the USB power management setting in Device Manager to see if it enabled. If it is disable the setting and restart the computer and check if they work.

To get to Device Manager in Win10, right click on the Windows Start button on the left side of the Taskbar and select the Device Manager link.

If you have Win 7 go to Control Panel > Device Manager

When in Device Manager, scroll down to the Universal Serial Bus Controllers, click on “>” to expand the list > right click USB root hub entry > Properties > Power Management then uncheck Allow the computer to turn off this device to save power > OK.

Do this for all root hub entries if more than one entry.

Restart the laptop and check if the USB ports now work OK.

Block Image

(click on image to enlarge for better viewing.

If they still all don’t work it may be a problem with the motherboard’s USB power supply to the USB ports.

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halovin010 wird auf ewig dankbar sein.
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