Rep: 23
1
Hi! I ordered my new battery through your website for my V7 animal Dyson vacuum. The battery doesn’t fit. How can I return this? I have a V7 but there was no option for that here
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Rep: 451,4 Tsd.
11
367
1,4 Tsd.
Hi,
Are you sure that you ordered a vacuum cleaner battery from ifixit?
Looking at the parts sold by ifixit there is no listing for it.
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So my order history says I ordered the V6 battery. Yes i got it from ifixit
@Brittany Fendikevich
Use this link. There is a contact link at the bottom of the page if needed
@jayeff should I be sending an email to somewhere else? I’m confused
@Brittany Fendikevich
Send it to
support@ifixit.com
as stated in the link
I have the same issue. I ordered a V7 battery but it does not fit.
Rep: 25
1
I had this problem with my v7 battery as well, doesn't fit in quite right.
I opened the bdump bucket at the bottom, then screwed the two bottom screws in. I was able to fit it that way.
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