HELP Forgot to factory reset before sending into Asurion
I recently dropped my Samsung phone and damaged the screen to the point I sent it to Asurion for a replacement. The phone turned on, but the screen stayed black. Call it ignorance, but I didn't realize it would be wise to factory reset the device before sending it in. I also didn't have a pass code to unlock the screen.
I already received my new device, but I am worried about all the personal information, accounts, passwords, photos, etc. that would be accessible on the old device.
I read about wiping the device using the Android Device Manager, but I would assume it is too late for that since I already have my new device.
How might Asurion went about wiping / resetting the phone if the screen is not functioning?
Just real worried about all the personal info on the device.
Does anybody have any words of advice?
Ist dies eine gute Frage?