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The Samsung Galaxy S8 Active can be identified by model numbers SM-G892A (AT&T) and SM-G892U (T-Mobile and Sprint) and was released in August 2017. The Samsung Galaxy S8 Active is an Android smartphone produced by Samsung Electronics as the eighth generation of the Samsung Galaxy S series.

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phone is stuck in "an error has occurred while updating the device"

so currently im trying to get into download mode when i do “VOL down, power and home button holding it at the same time will send me into the do you want to install a custom OS. when i press the volume up to confirm, it puts me back to the “an error has occurred screen.” any help would he helpful!

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This seems to be a common issue with Samsung Phones. This question has been answered a couple of times on this site for Samsung G6 phones. They may apply here as well:

An error occured while updating the device software. Use the Emergency

An error has occurred while updating the device software...

If the above solutions don’t work for your particular phone, there is a Youtube video that is designed to show the steps specific to the Galaxy S8:


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CALLMEJMALL wird auf ewig dankbar sein.

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