I have the MOTO E POWER 2021
My Moto e power 2021 android microphone just stopped working but will work on speaker phone HELP!!! WHAT CAN I do?
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Rep: 453,3 Tsd.
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Hi,
Check that the voice inlet hole on the bottom edge of the phone is not blocked with lint etc. (is the phone in a case that may be blocking it?)
Do not use a pin or probe to try and clear it as you may damage the microphone that is located behind the hole.
Use a vacuum cleaner to try and suck out any debris that may be blocking the voice inlet hole
If still no good, try starting the phone in safe mode and check if it works OK. If it does then a downloaded app is the cause of the problem The trick is to find out which one. A downloaded app is one that you downloaded and installed on the phone and wasn’t already pre-installed when you first got it.
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Michelle Hughes Dixon that is a pretty new phone. I would contact the place wherever you purchased it from and have this looked at under warranty
von oldturkey03