White screen all the time even with computer off
Hello i ask for help here bc I'm pretty scared and have no idea of what to do
I jusr went out for like 45 minutes, my pc still on and everything was fine
When i came back my screen was entirely white, i tried turning off/on my pc but nothing changed, even with my computer off the screen stays white, unplugged everything except the power cable and nothing still completely white so i assume it doesnt have to be a pc problem but abt the screen
I have an acer predator 240hz (idk the exact reference) and it never happened before, I'm genuinely scared cuz that screen was expansive asf and i dont have the guarantee anymore
Please if someone can help me abt that I've searched on internet but i only find computer problems/solutions when im sure its only abt the screen
Thank you for your help
Ist dies eine gute Frage?
4 Kommentare
Update :
I opened my screen like in the video @salmonjapan sent me and i couldn't access the cables of the primary board bc it's glued or smth, i took off the screws and all but still impossible to move it a bit (it's not the exact same model as in video so maybe its different abt that)
So yeah my screen is still full white without me being able to do anything so if there's other solutions i could try pls tell me
Thank you for the help
von Genior jones
@genior What is the exact model number? Look for label on back of monitor. This will halp us help you.
von mike
It's an acer predator xb272 bmiprz
If it can help
von Genior jones
Also just to make things clear the problem come from the monitor bc I'm currently using a hold screen that works perfectly fine waiting for a solution
von Genior jones