2 
1 What is the ASUS support CD?
I am getting a screen that says the following when I turn on the computer;
“WARNING! BIOS Recovery mode has been detected. Please put the file “CM6870.CAP" into HDD or a removable USB media device, and then reset your computer. You can also insert ASUS Support CD to your CD-ROM and reset your computer. If you have done these, please wait a moment and don't shutdown system!!! System will be automatically rebooted.”
I'm really confused because I can't seem to find anywhere to download “CM6870.CAP”, and I don't know what the ASUS Support CD is referring to. I got this computer from a friend a few years ago and this was very sudden. I really don't know what to do. Any help is appreciated.
Ist dies eine gute Frage?
Bewertung
1
28 
5 Kommentare
Do you have an empty USB flash drive and a working computer running Windows?
von Andrew S
@andrewsawesome I have a USB drive, but not another Windows computer. I have a MacBook though
von Chara T
@charaflower sounds like that is the DVD that came with the computer and has the drivers etc. on it. Check the manual on here http://ftp.tekwind.co.jp/pub/asustw/Desk... See if page 61 helps you recovering your system, since it should have a recovery partition, unless of course your drive has failed etc. Let us know what you find out.
von oldturkey03
@charaflower07
Can you get into the BIOS by pressing and holding the <Del> just powering on? If yes you can update the BIOS from the Internet
Or
here's the file you want:
https://www.asus.com/us/supportonly/cm68...
The file will need to be unzipped to get the .cap file and can be copies to the root of the hard drive. The "Root" is files on the hard drive BEFORE opening any folders.
von mike
@aactech How would I copy it to the root of the hard drive? I can't get into BIOS, since pressing any buttons on the keyboard doesn't seem to be working. (it worked fine before the computer stopped working)
von Chara T