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How to hard reset a6000, EVF broken and camera was set to EVF only. It was an incredibly dumb mistake.
I have tried to follow the menu reset button pattern on youtube videos but having no luck at all. If anyone could confirm that would be great.
It seems Sony didn’t make a physical reset switch!?
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Hi,
Just some ideas and I don’t know if any will work or not.
i). Try removing the battery from the camera and then turning the camera on and leaving it on for 20-30 minutes, then turning the camera off, reinserting the battery and turning it on to check.
The idea behind this is that most cameras have a rechargeable back up battery or capacitor mounted on the motherboard which is used to maintain the settings when the camera is off or when the battery is removed for whatever reason. I can’t find where it says in the user manual how long the settings will be maintained for by the backup battery but with other cameras it varies between 1-10+ days. By turning the camera on without the main battery it forces the backup battery (or capacitor) to discharge more quickly. When it has discharged all the settings should default back to their factory default settings.
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ii). I’m wondering if only the backlighting in the LCD screen is turned off when the EVF is selected i.e. dark LCD screen and not that there are no images still being sent to the screen.
With the camera on try shining a flashlight at an angle close to the LCD screen and check if you can see anything e.g. menus, images etc. They will be very faint if they are there so trying this in a darkened room may help. If you can see the images then there is a settings reset in the Setup menu (see bottom of p.32 in the user manual). You may be able to step through the menus and reset the camera, using the flashlight to see the screen.
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iii). Try updating the firmware. This may be difficult if there are no images seen on the LCD screen with a flashlight although you may be able to step through the menus “blind” by counting the number of steps etc to be able to enable the USB Connection - Mass storage, although it may already be enabled.
Hopefully one of the above will work.
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Many thanks for this reply!!!
i) I've tried this but just can't see anything. The LCD is too reflective and scratched up.
ii) I've left it for 2 hours and it didn't work.
iii) - Sadly it was on the newest version so it wasn't able to go through.
-I've ordered a micro hdmi from amazon to see if I can plug it to a monitor.
I'm even dumber... I've been using my a6300 as a webcam, so I had it setup to output "clean" HDMI, and therefore it won't show the menu at all. 😭
When I try to connect it to a tv it says mode not supported the resolution of the external device is to high what do I do?
@bionz You Can navigate to the disabled menu, unplug the HDMI, it will get enabled but you won't see it; press Enter to open the setting, go up twice to navigate to Auto mode and Enter to confirm. Verified working.
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I think there are other good answers here, but I was able to do it another way. I hooked up the HDMI output to a capture card or monitor. Then, plug the USB cable into the camera. It should try to connect over USB, and you’ll be able to see that output over HDMI (even if you have “clean” HDMI output set). At this point you can press a button (forgot what one, sorry!) to get into the menu using HDMI. At that point you can factory reset or enable the displays you need, etc.
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@William Dillon you are the man. Connecting both USB and HDMI out at the same time allowed me to enter the menu and reset the Sony a6400.
Fantastic.
Thank you
Hi!
Had exact same issue. I managed to solved it luckily in less than an hour.
Using this method I luckily managed to make a settings reset of the device after around 5 minutes (you'll notice that you successfuly initiated the factory reset when your lens starts moving). Of course if you are unlucky it make take longer. From time to time you can start over the process from 1. point. Let me know if it worked if you still have the issue. If not for you, maybe someone else on the Internet will read this. Cheers.
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PS. Yes, no physical reset switch. Camera remembers last position of where you where in the settings menu, so youtube won't help. If for some of you this happened just now, don't panic and do the points 1.-4. and it should be fixed quickly.
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