My laptop auto restarts and it can’t find my sata drive.

My laptop, Acer predator g9-793 seems to auto restart when i turn it in.. it takes roughly around 40 seconds after i press the on button.. then it restarts on its own either plugged or unplugged. I have a theory though that it might have something to do with the back panel button that allows the system to boot but i don’t know how to troubleshoot it.

Pls help.

Update (01/17/2022)

Hi!!

still the same, so aprox. 40 secs more or less the laptop will auto restart. I Tried reformat. Complete reset. Boot to another drive, same result… however, here’s the thing, Sometimes, It will boot up to windows if i screwed the back panel perfectly. Like not too tight, not too loose. It’s literaly driving me crazy. And it will run with no issues up until i shut down the laptop and when i boot it up again tje next time, it starts to auto restart again.

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Hi,

What happens if you start the laptop in safe mode?

von

Hi @josich21

Seems like a loose connection somewhere.

Maybe check the SSD and HDD connection and any cables (battery?) that plug into the motherboard to make sure that they're all secure.

von

Ok thank you jayeff.. i’ll see what i can find.

von

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