Display console on the family hub shows the refrigerator to be cooling
Family Hub 4-Door Flex RF22M9581S Series RF22M9581SG
The family hub display shows that the set temperature is functioning correctly. After unplugging, resetting, everything under the sun, and then plugging it back then setting it to whatever desired temperature and letting it sit--the display will show that the temperature is dropping. Then when you feel inside the fridge you can tell that nothing at all is happening and the same goes with the freezer.
When I do a self diagnosis it says nothing is wrong. I've also made sure it's not in display mode.
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If it says the temp is dropping, but you can feel it isn't, you need to check your airflow. Find the evap fan(s) and make sure they're unobstructed. If the temp sensor is below the evap coil, and the evap coil is frozen, then it will still read the cooling effect dropping from the evap but the box itself will not cool because of no air flow
von brandon k
Did you review your warranty information? Tried tech support (online, email, call center)?
von F Dryer