Rep: 25
1
My s10e is not charging. Each time I I plug it in it shows a notification saying that the cable is not recognised. I have tried rebooting the device and using a different cable and power source. Should I replace the battery?
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Ibrahim Hanif make sure that you do have a good cable and you could try an original. If that does not work you will have to check the power port. Clean it with a couple of drops of isopropyl Alcohol and some puffs of compressed air or equivalent. If that does not change anything your next step would be to replace the charging board.
A bad battery would not give you that type of error message. If you take your phone apart its always a good idea to change it anyway.
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