Product not found - S1 setup not working - bluetooth broken
I recovered my Sonos Connect (2013) sleeping beauty from the basement (I did not try to kiss it) and wanted to set it up again from scratch, with the S1 app. I factory-reset it, rebooted it, but the app cannot find it. I tried with the app on the iPhone and iPad. Sonos support says the bluetooth must be broken, I can get a voucher for a discount on a new one. Any ideas how I(can)Fixit?
Ist dies eine gute Frage?
6 Kommentare
Hi,
Is the device showing up in the BT available devices list in the phone or Ipad (not the app)?
If not try placing the device within 10cm of the phone or iPad and check if it is detected or not.
von jayeff
Hi Jayeff
Many thanks for the comment. Unfortunately, no, it's showing up. I asked Sonos Support about this and he said it's some kind of BT light and would not show up. I do not have another Sonos device any more, so cannot check.
von Matthias Schneider
@Matthias Schneider
Did you mean WiFi and not Bluetooth?
Just checking and it seems the Connect uses WiFi but I may be wrong.
Can you connect to it using a wired setup at all?
von jayeff
Bluetooth. Sonos support says the phone needs to connect to the Sonos device by Bluetooth first, to set up the connection with the WIFI.
I connected the Sonos to the LAN and it acquired an IP address, but unfortunately there seems to be no way to set up the device only using a wired connection.
von Matthias Schneider
@posai
So this doesn't work either?
von jayeff
1 weiteren Kommentar anzeigen