iPad 6th generation - black screen
Hello all. I have an iPad 6 (wifi cellular) with no previous repairs that "black" screens quite often. You can tell it's still on, (plugging it in you get the chime) but nothing on screen, the power and home button do nothing. Spamming the power button will eventually get the screen to light up, once at the lock screen, you can enter the passcode and the iPad works normally. It should also be noted that I seemingly can't "Force Restart" the device, pressing vol up, down and holding the power button brings up the "slide to power off" screen, continued hold only brings you back to the lock screen, the device doesn't restart.
This is quite a weird one for me. All the buttons seem to function normally when unlocked (nothing stuck or sticking). The screen does of a crack in it, but only a couple millimetres in length in the bottom right corner. The iPad is fully updated and has memory space to spare.
My buddy (the owner) wants me to replace the LCD, however I have many doubts that would fix the problem, and would probably be a waste of time and money. I have a feeling that reseting the device might fix it, but he'd rather not lose information.
Any help and/or suggestions would be greatly appreciated. Thank you
Ist dies eine gute Frage?