Rep: 1
1
My HP Photosmart D7360 printer gave the message, "ink expired" but, I used it anyway. Now printer doesn't print even after I installed new ink cartridges. How do I fix it?
Ist dies eine gute Frage?
Rep: 77,1 Tsd.
337
104
145
I've taken this from a brilliant site www.fixyourownprinter.com try it and see
If it doesn't work then I'd try browsing their forum threads to see what else you can find.
1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer prepairing occurred.
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
War diese Antwort hilfreich?
worked great thank you . of course, hp support useless
How did you remove the right panel?
Letzte 24 Stunden: 0
Letzte 7 Tage: 0
Letzte 30 Tage: 3
Insgesamt: 4,855
4 Kommentare
does the new cartridge register in the HP toolbox on your PC?
von pollytintop
No, doesn't register.
von gmanard73
Thanks polly for the help, it didn't clear the error but, I'm still working at. I look at it from this angle, " closer than I was ".
von gmanard73
are they genuine hp cartridges? tried another set? try uninstalling and reinstalling hp on your pc?
von pollytintop