Hi @prince6664
Try a full power refresh in case it is a corrupted BIOS and check if that resolves the problem.
Here’s the procedure:
a). Disconnect the charger from the laptop if connected.
b). Remove the main battery from the motherboard.
c). Remove the RTC coin cell battery from the motherboard.
Here’s the owner manual for the laptop. Go to p.12 and p.26 to view the necessary pre-requisite steps and then the procedure to remove main battery and the RTC coin cell battery, respectively.
When the RTC coin cell battery is removed measure its voltage. If it is <2.6V DC replace it. It is a CR2032 Lithium coin cell battery most commonly available everywhere e.g. supermarkets.
d). Press and hold the laptop's Power button for a full 30 seconds and then release it
e.) Reinsert the RTC coin cell battery (or its replacement), +ve side up, as marked on the battery.
f). Reverse the above to re-assemble the laptop.
g.) When the laptop is completely re-assembled, connect the charger and try to turn on the laptop.
If it starts OK there may be a message about the date and time being incorrect. This is normal as the BIOS has been completely reset back to its default settings. Once the date and time have been adjusted the message won’t appear the next time that the laptop is started.
If you had previously changed any user defined settings in BIOS to suit whatever specific hardware configuration that you had for the laptop, then these will have to be set again.
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