Whenever my laptop gets a jerk, it shows a blue screen and then shuts down. Sometimes it gets freezes and then I have to long press the power button to shut it down. Also sometimes when I open my laptop, the display show nothing but the capslock button starts blinking, but I somehow manage it to start but the same thing happens again and again.
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Rep: 13
1
Are you powering the laptop on while connected to the AC/wall adapter? If so, does the laptop seem to charge/eventually reach a charge while off, and can you boot without having a wall adapter plugged in? Sounds like the battery is either not connected properly, or faulty/not keeping a charge, or possibly the AC adapter is faulty. If it charges while powered down and will boot without having it plugged in, yet still will shut down after getting a small jerk, it sounds like the battery is the issue. If you can get it booted under any circumstance before it has the chance to shut down, take note of what battery percentage looks like/or windows is reporting in the taskbar.
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It doesn’t matter whether the charger is plugged on or off, it always happens the same and shows blue screen showing “your pc ran into a problem”. It sometimes also get freezes and then I have to long press the power button to switch it off and then I turn it on again.
Rep: 53
3
1)Vérifier si votre batterie est bien branché
2) enlever la batterie et brancher directement observer si il va toujours s'éteindre après secousses
3) vérifier votre chargeur de votre bout de charge
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