Kenmore is a popular appliance brand commonly sold by Sears, but Sears does not manufacture any of the appliances themselves. Instead, they source that out and have other manufacturers make their appliances for them. Kenmore refrigerators are made by a variety of different manufacturers including LG, Electrolux, GE, and Whirlpool.
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Hi @hello90640,
What is the model number of the refrigerator?
Are the compartments both at the correct operating temps of 39°F (refrigerator) and 0°F (freezer)?
von jayeff