Why our screen not working after unlock and and automatically locked

I’m sorry to hear that your screen is not working properly after unlocking and locking your Infinix Note 12. There are a few possible reasons why this might happen, such as:

• A software glitch or bug that causes the screen to freeze or turn off unexpectedly. You can try to reboot your phone by holding the power button for a few seconds and then selecting the restart option. This may fix some minor issues with the software.
• A faulty or damaged screen that does not respond to touch or display anything. You can check if your screen is physically damaged by looking for cracks, scratches, or discoloration. If your screen is damaged, you may need to replace it with a new one. You can find some guides on how to do this on this website, but I would recommend that you seek professional help if you are not confident or experienced in doing this yourself.
• A corrupted or incompatible app that interferes with the screen functionality. You can try to uninstall any recently installed or updated apps that may be causing the problem. You can also clear the cache and data of the apps that are not working properly by going to Settings > Apps > Choose the app > Clear cache and Clear data. This may help to resolve any conflicts or errors with the app.
• A low battery level that prevents the screen from staying on. You can try to charge your phone for at least 30 minutes and then turn it on again. Make sure you use the original charger and cable that came with your phone, and avoid using any third-party or damaged chargers. You can also check the battery status of your phone by dialing ''#''#4636#''#''# and tapping the Battery Info icon¹.

I hope this helps you fix your screen problem. If you have any other questions, please let me know. 😊