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Why does my new battery not charge?

Hi,

I bought a new battery from you wich arrived about a week ago. and istalled it without any problem. I replaced the old battery beacause it would not charge at all)

The new battery showed to be charged to 65% when I turned it in for the first time. It works fine, but does not charge. That is I started charging it right away, but after one night of being connected to the adapter it still remains at 65%.

What is the most likely cause of this. A faulty adapter? Something else?

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Let’s clarify things… this is not the iFixit Store, this is an independent volunteered supported help site iFixit supports!

So we need some more info to help you:

What is the MagSafe cords LED is it Amber or Green?

Are you using the correct charger? The 13” uses a different charger than the 15”

Let’s get a view on things, install this gem of an App CoconutBattery take a snapshot of the Apps main window while the charger is plugged in as that will offer what we need for info to figure things out.

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Hi,

Thank you so much for your answer.

Sorry for getting it wrong with the Forum and Ifixit

I just turned on my laptop again. I havent used it for a week since it was not charging.

To my surprise the battery was now totally drained. There was an X in the battery symbol - just as with the old battery in fact. i then restared the laptop and to my surprise it started charging from 1 % and is now up to 31%.

So it is looking promising.

I downloaded Coconut and the numbers serms ok. ( for some reason I cant write an answer to you on my laptop so I’m using my phone, so I cant get a picture of the coconutstats) The light on the adapter cable is green for a few seconds when I plug it in and then turns orange and stays orange. The battery symbol says 31 % and keeps going up.

So everything seems well for now.

But I have an inkling I will be back with more questions.

Thank you again.

Bengt

von

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bengtthorson wird auf ewig dankbar sein.
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