Why is my sony xz3 camera not working

My sony xz3 camera shows unknown error when I open camera and shoes black screen also and when I restart my phone my camera start working for once but again I open my camera it agains shows The error

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Hi @shahnawazzai,

Does it still do this if you turn on the phone in safe mode and then use the camera?


Yes it still do this when I turn on safe mode



Just trying to eliminate software problems as this is what it appears to be.

Try clearing the camera app cache and the system cache (do one at a time) and check if that fixes the problem


Yes I do all the things. Camera cache clear data clear all things but my problem still same


But when I restart my camera its only work for once and then I reopen my camera it shows the error again


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