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My fingerprint is not working? What to do?

My fingerprint is not working and fingerprint option is removed from everywhere first gives me warning then it's removed fingerprint

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Hi @ansarikashaf,

Does the problem also occur when starting and using the phone in safe mode?

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No, My phone is fully functional in warranty period after just 10 days of warranty it removed fingerprint.

Please give me solution how to repair it ?

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Hi @ansarikashaf

If the fingerprint option works OK when starting and using the phone in safe mode then usually a downloaded app¹ is the cause of the problem.

The trick is to find out which one.

You will need to uninstall each downloaded app, one by one and test the phone in normal mode between each uninstall to check if it works OK. When it does then the last downloaded app that was uninstalled was the culprit.

A downloaded app¹ is one that you downloaded and installed on the phone and wasn't pre-installed on the phone when you first got it.

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ansari kashaf wird auf ewig dankbar sein.
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