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Repair and information guide for the Samsung RF267AA** refrigerator, a bottom freezer model with a through-door ice dispenser and both drawer and door access, first introduced in 2008. This page covers information for model numbers matching the pattern RF267AA**.

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Freezer won’t get cold!

I have tried resetting the panel, cleaning and inspecting all coils, fan runs, compressor runs, fridge gets cold but freezer won’t! Feels like I’m getting air through the vents but won’t get cold! What else do I need to troubleshoot?

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Haven’t had the chance yet! Will get back at you asap!


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Hi @junemtnman

Here's the RF267AA Fast Track Troubleshooting guide that may help.

Run the Self Diagnosis diagnostic tests as shown in the guide and check if any error codes are being displayed.

Hopefully a start.

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Jayeff thx for the answer! I’m going to troubleshoot as soon as I can. I think it has something to do with the refrigerant not getting to the proper spot if that’s possible? I am no expert with refers, that’s for sure! I appreciate your time and answers, the troubleshooting guide is going to help me a bunch I feel! Anything else you can think of don’t hesitate please.



What is the actual temperature in the freezer compartment?

Your model has two evaporator units, (where the cold temp is produced) one in each compartment (refrigerator and freezer) and the refrigerant flows through both in series connection i.e. compressor → → freezer evap unit → refrigerator evap unit → condenser coil → compressor.

If it were a refrigerant problem then it would normally affect both compartments


55 degrees freezer 36 degrees refer



Did you run the diagnostic tests?


Haven’t had the chance yet! Will get back at you asap!


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junemtnman wird auf ewig dankbar sein.

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