Why is my Bluetooth not connecting properly

I appreciate your patience, and I’m here to assist you with the Bluetooth issue on your Motorola Edge 20 Pro. It’s frustrating when connectivity problems arise, but let’s explore some potential solutions:

1. Reset Bluetooth Settings:
   • Go to your phone’s Settings.
   • Navigate to System > Advanced > Reset.
   • Tap Reset Wi-Fi, mobile & Bluetooth.
   • Confirm the action by tapping Reset Settings.
2. Power Cycle Your Router and Phone:
   • Unplug the power from your router.
   • Turn off your phone.
   • Plug the router back in and wait for about a minute.
   • Turn on your phone and check if you can connect via Bluetooth.
3. Check CPU Temperature:
   • You’ve noticed that the issue occurs when the CPU package temperature exceeds 28°C.
   • Consider monitoring the temperature using an app or system settings.
   • If it consistently happens around that temperature, it might be related to thermal management.
4. Freezing Experiment:
   • It’s interesting that you’ve tried freezing the phone to 0°C to mitigate the issue.
   • While this isn’t a permanent solution, it suggests that temperature might indeed play a role.
   • Continue monitoring and see if the issue persists.
5. Contact Motorola Support:
   • If the problem persists, consider reaching out to Motorola customer support.
   • They can provide further guidance or recommend any available updates or fixes.

Remember that troubleshooting can be a process of elimination, and it’s great that you’ve already tried some steps. If the issue persists, professional assistance might be necessary.