Zum Hauptinhalt wechseln

The 2-in-1 Samsung Chromebook Plus has a 360-degree rotating screen and built-in S pen.

1 Fragen Alle anzeigen

Stuck on err_internet_disconnected white screen

Block Image

hello. My Chromebook is stuck on this screen. I cannot raise any toolbars or even try to connect to the internet. Our router and connection is fine on all our other computers and devices. Any help would be great. I've restarted the device and it keeps going straight to this screen immediately.

Diese Frage beantworten Ich habe das gleiche Problem

Ist dies eine gute Frage?

Bewertung 0
Einen Kommentar hinzufügen

1 Antwort

Hi Eric,

To confirm, you can use your computer, but your internet is non-functional on it?

If this is the case, I would advise you to reset your home wifi first, and then take off the bottom cover of your laptop (once powered down for safety) and then inspect the wifi-card/chip for any damage.

If you are not comfortable doing the second step, then consider contacting a repair service nearby.

War diese Antwort hilfreich?

Bewertung 0
Einen Kommentar hinzufügen

Antwort hinzufügen

BattPlusEric wird auf ewig dankbar sein.
Seitenaufrufe:

Letzte 24 Stunden: 0

Letzte 7 Tage: 0

Letzte 30 Tage: 0

Insgesamt: 21