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Repair and additional information for the Samsung RF18A5101** refrigerator—a 2021 model with no through-the-door dispenser or ice maker, and Wi-Fi connectivity features. This page covers information for model numbers matching the pattern RF18A5101**.

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Why is my freezer not cooling but my refrigerator is working fine?

Model# RF18A5101SR/AA

I have a 1 year old Samsung French 3 door refrigerator and the freezer is not cooling properly.

I noticed that my freezer was defrosting all my food and the temperature on the display panel was blinking. There were no error codes, just blinking -1.

I have reset the unit by unplugging it and waiting 30 seconds, and plugging it back in. I looked at the temperature when I plugged it back in and my fridge was at 45 and my freezer was at 64. I put in the suggested temperature 39 and -2, my fridge temperature went all the way down to 39, but my freezer is at 62, 24-hours later.

I’m not sure what else to do, can anyone help?

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1 Antwort

Maybe your thermostat is not working?

here is a link i found for this issue:


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Mia N wird auf ewig dankbar sein.

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