My device is always ON when plugged in.

The devices safety features all work, so it only actually turns on when you have the bowl locked in place. But as long as it’s safety engaged properly, it’s always ON as long as it’s plugged in. Pressing OFF/PULSE does not turn it off. Pressing the ON paddle does not appear to fully lock it in place, it only kinda stays depressed, and is easily lifted back into position. Pressing OFF/PULSE while the ON paddle is depressed does nothing, and the ON paddle remains down. I have disassembled it and inspected the buttons, but I’m unclear exactly what I’m looking at or how to fix. I’ve attempted a motor reset, but that did nothing. When I pressed the reset button, the motor started spinning immediately, even without me pressing the ON paddle. Presumably because the machine is stuck ON.