ASUS PadFone X Station Troubleshooting

Charge your PadFone Station into a computer or power outlet.

If the PadFone Station doesn't charge then you might have a dead battery. Replace if necessary.

Check for any damages or crack as it might attribute to the screen not working. If the PadFone has a black screen but the sound is working then you might have a bad screen. The screen would have to be replaced if this happens.

Check the USB cable for damage or dirt, especially at the ends. Then, try using the wall charger as it provides greater power than the computer USB.

Try different chargers to see if you have a problem with your charger or cord.

Inspect the dock connector at the bottom of the PadFone for damage or dirt. Carefully, try cleaning the dock connector with a soft toothbrush or tooth pick. If the dock connector is broken, you will have to replace it.

Remove the phone from the tablet and wait for the tablet to turn off. And then put back the phone and turn back on.

Steps to Perform a Soft Reset:

1. Hold the power button down until the tablet turns off (about 10 seconds).
2. Release the power button and the tablet will reboot.

''Please refer to the phone troubleshooting guide at https://www.ifixit.com/wiki/Edit/ASUS_Pa...

If audio is not emitted from your PadFone’s Tablet speaker when it should such as watching a video, then verify that the volume is not turned down or on mute. To remedy this, go into settings. Select the option ‘Sound’ followed by ‘Volumes’. Check to ensure that all four volumes are off or on according to your preference.

If this does not solve the issue, try restarting the tablet and if that still doesn't work, then the phone itself. If the speaker was previously working, it is possible that a software update may have contributed to the problem. If it is not a software problem, the speaker should then be replaced.

If the sound is not clear or the volume seems lower than normal, check the speaker for dust or dirt. Pockets are an excellent source of debris, which can build up on the speaker cover. Clean this using a cotton swab.

If the audio plays through the phone’s main speaker, but does not play through headphones, check to ensure the headphones are working properly by plugging them into another phone or device. Once the headphones are verified to be working correctly, go into settings and select the option ‘Sound’ followed by ‘Volumes’. Check to ensure that all four volumes are off or on according to your preference. If the headphones were working previously, then the issue could be related to a software update. However, if not, the problem likely lies within the headphone jack itself.

Spin the headphone plug to see if any sound returns. Afterwards, unplug the headphones and clean the phone’s headphone jack with either some compressed air or a cotton swab to clear out any debris that may have accumulated. If debris has made its way into this jack it could hinder the connection between the plug and the jack. If this does not resolve the matter, the headphone jack should be replaced.