Dell Inspiron 13-7347 Troubleshooting

The screen does not respond to any command you input and the screen is frozen.

Remove all external cables, monitor, mouse, keyboard, and hard drive. Then, press and hold the power button for at least seconds to shut down the laptop completely. This will reset the RAM of the laptop to restore its normal functionalities.

Press Alt>F4 at the same time. This allows you to force quit all the programs/pages. Also, press Control + Alt + Del at the same time to interrupt the operating system and close any application/window that may be causing the frozen screen.

Hold the "Fn" key and press "F4" or "F5" to adjust brightness on some Dell laptops, such as their Alienware line of laptops. Move the bottom slider right or left to increase or decrease screen brightness.

Failure to connect with a Bluetooth device or unable to connect to the internet.

The optimal pairing range for any Bluetooth device is approximately 10 meters. Make sure the device is in close range. Also, confirm the Bluetooth setting on the device is turned on and is discoverable.

First, reset the router and the device’s wifi receiver. If the connection remains to be weak, buy a Netgear Wifi Range Extender. Example link is attached below:

https://www.amazon.com/NETGEAR-AC750-Ran... This can increase the connectivity of both of your router and device’s signal.

Sometimes, when the configuration has not been changed for a long period of time, it may be a good idea to reset the configuration.

Go to the Start Menu and select Control Panel. Then, click the Network and Internet category and then select the Networking and Sharing Center. From the options on the left-hand side, select Change adapter settings. Then, right-click on the icon for Wireless Connection and click Enable.

Unable to charge the battery of the laptop.

It's very rare that you can fix the charging cable in a case like this. The most efficient way is to buy a new charging cable from Amazon. They are everywhere online, and they don’t cost a lot.

If the motherboard is faulty, this usually leads to the result of the computer cannot be changed. No beeps, no lights, no fans, nothing. If the computer fails to change, look for a new motherboard online and exchange it. Example link is attached below:

https://www.parts-people.com/blog/2016/0...

Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, you have to look for a new charging port and exchange it. Example link is attached below:

https://www.amazon.com/Charging-Connecto...

Unable to turn on/boot up the laptop.

Most laptop batteries can last for about 1-2 years until they begin to fail. To diagnose if the battery has died or not, observe how fast does the power goes down and get drained. If the battery is not working, look for a new battery online and exchange it. Example link is attached below:

https://www.laptopbatteryexpress.com/Del...

One of the causes that may lead to the failure of powering up the laptop is the overheated battery. To check if this is the case, try feeling if there is any heat vending off from the battery. To help cool down the battery and restore the laptop’s normal functionalities, place a laptop on top of cool metal surfaces. Also, unplug all external hard drives/monitor/cables to assist the cooling down process. Wait for the laptop to cool down completely, and then turn it back on.