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Trackpad/Mouse is Not Working
The cursor does not respond to trackpad contact.
Disabled on Keyboard
Sometimes, the F6 key may be accidentally pressed, which disables the touchpad. Press F6 on the keyboard to enable the trackpad again.
Disabled in Settings
Make sure the trackpad is enabled in settings. In the Windows start menu, go to Settings -> Devices -> Mouse & Touchpad -> Additional Mouse Options. After the dialog window pops up, make sure the active state is set to Enable.
System Needs Restarting
Try restarting the laptop to free the trackpad from its frozen state. In the Windows start menu, click on the Power button, and then select Restart.
Driver Updates are Required
Sometimes, drivers may be corrupted or outdated. To automatically update the drivers in Windows, go to Settings -> Devices -> (scroll to bottom) Device Manager. In Device Manager scroll to the trackpad and right click it -> Update driver.
If updating the drivers automatically does not work, you may need to manually install them. Before you install new drivers manually, you may need to uninstall the old drivers by going to Settings -> Devices -> (scroll to the bottom) Device manager. In Device Manager scroll to the trackpad and right click it -> Uninstall device.
After uninstalling the device, go to the Lenovo support website and download the appropriate drivers. Open the downloaded file, and let the drivers install.
Power Cycle is Required
To completely reset the computer, you will want to power cycle the laptop to remove remaining power. Unplug the power cord and remove the battery from the laptop. Afterwards, holder the laptop power button for 30 seconds to drain the power, and then reattach the power cord and battery.
The Trackpad Needs to be Replaced
If there is no success in making the trackpad work, you may need to replace it using this guide
System Powers On but Shows No Display
The system is on, but the monitor is blank.
Disabled on Keyboard
Sometimes, the F8 key may be accidentally pressed, which disables the monitor. Press F8 on the keyboard to enable the monitor again.
Laptop Needs Restarting
Try restarting the laptop to free the monitor from its frozen state. In the Windows start menu, click on the Power button, and then select Restart.
Power Cycle is Required
To completely reset the computer, you will want to power cycle the laptop to remove remaining power. Unplug the power cord and remove the battery from the laptop. Afterwards, holder the laptop power button for 30 seconds to drain the power, and then reattach the power cord and battery.
Ram Needs to be Reseated
Sometimes removing and reinserting the ram sticks can free the monitor from its frozen state. Reseat or replace the ram by using this guide
Further Hardware Repairs may be Required
Occasionally a blank screen may indicate that the Laptop's hardware is failing. To find out the source of the issue, plug an external monitor into the laptop. If the external monitor displays an image, the hardware failure may be related to the internal monitor. This may require repairs to the screen using this guide
However, if the external monitor also has no display, the issue may be motherboard related.
Battery Isn't Charging
Charger is plugged in but does not charge the laptop.
Battery Gauge Needs To Be Reset
Open Lenovo Energy Management from Windows Start Menu -> Lenovo. Click on Battery Settings located at the bottom right of the Energy Management program. Under Advanced Features, click on Start to the right of Battery Gauge Reset. This will refresh the gauge and let the system finish through the cycle.
Battery Needs to be in Fully-Charged Mode
Open Lenovo Energy Management from Windows Start Menu -> Lenovo. Click on Battery Settings located at the bottom right of the battery software. Under “Battery Health”, choose “Battery Fully-Charged Mode” instead of “Battery Protection Mode”.
Battery Needs to be Replaced
If the battery persists to fail, it may need to be replaced. Replace the battery by using this guide
No Audio Coming From Speakers
Cannot hear sounds coming from the computer.
Speakers Must Be Defaulted
Go to Control Panel -> Sound -> Playback Devices. See if “Headphone” is the default playback device, if not click on it and set it as the default. If problem persists, download and update the related audio driver from the Lenovo support site.
Further Hardware Repairs may be Required
Connect earphones or an external speaker to audio jack and see if there is sound, if not, the speakers should be considered broken and needing replacement. Replace the speakers by using this guide
Laptop is Overheating
The fan makes a loud buzzing sound, or is not ejecting the system's heat.
Dust Needs to be Blown Out
Dust build up and other small materials stuck in a fan can cause the laptop to overheat and power off automatically. In order to fix this, use a can of compressed air to blow out excess dust from the laptop vents.
Bios Needs to be Updated
Update the laptops version of BIOS. The updated version will base your computers fan speed and usage on the usage of laptop instead of using one speed at all times the laptop power is on.
Further Hardware Repairs may be Required
The fan may be too worn out to eject the system's heat. If the fan is determined to be the issue, replace it by using this guide
Computer Screen is Freezing
The computer screen is unresponsive.
Loose Connection on Battery
Unplug battery and plug it back in.
Lenovo laptop stuck on loading screen
First you would want to power off the device then power it back on. Then when the screen goes to the rotating loading circle, press and hold the Power Button until the computer shuts off. -> Repeat this step until the “Preparing Automatic Repair” appears. Then let the laptop get itself to the “Automatic Repair” screen. ->Click on “Advanced Options” -> “Troubleshoot.”
If you do not wish to delete data, select “Refresh Your PC,” if you would like to erase your data, select “Reset Your PC.”** Then follow the instructions on your screen to complete the recovery.
**You will need to get to “Advanced Options” to get to the “Refresh Option.”
Keyboard is unresponsive
When the using the keyboard and nothing happens.
Keyboard and Trackpad Unresponsive
First power up the machine in laptop mode, as opposed to tablet mode. -> Flip the screen over to tent mode and let the screen rotate and settle for a few seconds. -> Flip the screen back over to desktop mode and watch the screen rotate back. The touch pad, mouse, and keyboard should all be working again.
*Sometimes only angling the the screen forward a few degrees will fix the issue.
System is out of date
Verify that the latest BIOS for the ThinkPad system is installed.
Keyboard is Broken
The keyboard may be broken, replace it by [Ungültiger Anleitungslink]
4 Kommentare
LOL!
You have no idea how troubled i was, until i read the F6 part…
laforgus - Antwort
Heating not displaying
Yinkululeko - Antwort
I have had this model, for not very long, it came to me used but seemed in great shape, I needed a temp machine, til I decide what My next laptop is gonna be. I didn’t realize til couple days the power cable had a problem and had been reattached, when it came loose and it stopped charging. Now the battery I know needed replacing cause it barely lasted, but something must have gotten mixed or maybe the - and + might have that I didn’t see, but after re-attaching (this time done right) the computer started acting peculiar, everything went off at first and would only charge at first for a couple of mins and I had to unplug it and plug it back in til eventually it stopped charging and died and now while hooked to power the lights button blink red twice every couple of seconds. . I depressed the reset button per Lenovo support advise, but after and currently is completely dead and no light at the charging port is visible while it’s plugged in. Please help, besides replacing the battery could something else be da
Jose Bonito (JB) - Antwort
This might sound bad, but I’m a long time subscriber of your site, and have purchased 2 of you multi use tools for diy electronics and what not. I just want to make sure I don’t just purchase a replacement battery when, due to the specific instance explained in the previous comment, has a potential for additional hardware parts being damaged. Thanks for your help very much appreciated guys
Jose Bonito (JB) - Antwort