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Einleitung

Follow this guide to replace the ear pads on the Sony WH-1000XM4 wireless headphones.

Note: The left and right ear pads are different on this model.

Werkzeuge

Ersatzteile

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  1. Before beginning any repairs, press and hold the power button on the left ear cup for about 2 seconds until the blue light turns off.
    • Before beginning any repairs, press and hold the power button on the left ear cup for about 2 seconds until the blue light turns off.

    • Place your headphones onto a work surface, ear pads facing up.

  2. Use your thumb to depress the LEFT ear pad near the long outer edge, creating a gap between the cushion and the frame. Use your thumb to depress the LEFT ear pad near the long outer edge, creating a gap between the cushion and the frame.
    • Use your thumb to depress the LEFT ear pad near the long outer edge, creating a gap between the cushion and the frame.

  3. Insert the flat end of a spudger into the gap you've created, between the edge of the cushion and the frame. Pivot the spudger down to unclip the long edge of the ear pad.
    • Insert the flat end of a spudger into the gap you've created, between the edge of the cushion and the frame.

    • Pivot the spudger down to unclip the long edge of the ear pad.

    • This may take a considerable amount of force. If the cushion won't click out of place, move your spudger to different points along the long edge.

  4. Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips. Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips. Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips.
    • Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips.

  5. Remove the left ear pad. Remove the left ear pad.
    • Remove the left ear pad.

  6. When installing a replacement left ear pad: Align the cushion over the speaker and press them firmly together to snap it into place.
    • When installing a replacement left ear pad:

    • Align the cushion over the speaker and press them firmly together to snap it into place.

    • Press around the entire edge of the cushion, making sure all the clips have engaged.

  7. Use your thumb to depress the RIGHT ear pad near the long outer edge, creating a gap between the cushion and the frame. Use your thumb to depress the RIGHT ear pad near the long outer edge, creating a gap between the cushion and the frame.
    • Use your thumb to depress the RIGHT ear pad near the long outer edge, creating a gap between the cushion and the frame.

  8. Insert the flat end of a spudger into the gap you've created, between the edge of the cushion and the frame. Pivot the spudger down to unclip the long edge of the ear pad. When the first clip disconnects, you'll hear an audible clicking sound.
    • Insert the flat end of a spudger into the gap you've created, between the edge of the cushion and the frame.

    • Pivot the spudger down to unclip the long edge of the ear pad.

    • When the first clip disconnects, you'll hear an audible clicking sound.

    • This may take a considerable amount of force. If the cushion won't click out of place, move your spudger to different points along the long edge.

  9. Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips. Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips. Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips.
    • Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips.

  10. Remove the right ear pad. Remove the right ear pad.
    • Remove the right ear pad.

  11. When installing a replacement right ear pad: Align the cushion over the speaker and press them firmly together to snap it into place.
    • When installing a replacement right ear pad:

    • Align the cushion over the speaker and press them firmly together to snap it into place.

    • Press around the entire edge of the cushion, making sure all the clips have engaged.

Abschluss

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.

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Ein Kommentar

This is a great guide!

it is also the solution to the ticking problem on the left ear cup!

there is a small cable linking the microphone to the headset that is beneath the earcup. it has a small holder that should prevent it from moving.

if it’s not attached properly, the noise canceling will start ticking every few seconds in a very annoying way.

removing the earcup and cleaning there is the best solution I found!

Thanks a lot for the amazing guide!!

Sapir Havusha-Laufer - Antwort

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