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The Dell Inspiron 15-7537 is a 15.6" touchscreen laptop with an i5 core processor.

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Why does the mousepad not work?

My computer turns on but no matter what I do with the mousepad I can't get the cursor to move.

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

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Dont have a cursor? Can't go anywhere?


the cursor move but when I click there is no action


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Gewählte Lösung

Open it up and see if the battery is swollen and thus pressing on the trackpad and preventing it from being depressed.

Dell Inspiron 15-7537 Battery Replacement

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First, restart the laptop to refresh the cursor.

If that doesn't work, go to Control Panel and click on Mice and Pointing Devices. Double click on touchpad and go to Driver's Tab. Click Update Driver and RIGHT click on Touchpad select UNINSTALL.

Then, go to USB controlls and click UNINSTALL on everything except the category itself. Then reboot the machine. This should refresh the TouchPad Driver and USB stack.

Then, go to the System site and download the latest touchpad drivers. Save the file and run it as admin.

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You can also refer to the troubleshooting guide to diagnose the problems and find other solutions.


This works but it is only a temporary fix.


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I was having the same issue, but I have the Inspiron 5555. I tried EVERYTHING to fix it. Found out it was actually my touchscreen causing the issues. I had to disable the touchscreen in Device Manager, and now my touchpad is working fine. I hope this helps someone and they don’t have to spend HOURS trying everything under the sun to fix their touchpad.

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Hi There,

I have the same problem, but can't find this device, can you help me out?


I second hennievisscher's comment, above


That’s all wonderful but the mouse pad/curser doesn’t work so how do you suggest I accomplish all the steps you recommend in the solution ? ?‍♂️


If anyone else has a question like Paul...

Use a USB mouse, just connect it to a USB port.


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I had similar problem. It was my touch pad sensitivity that caused the issues as it was on high sensitivity, as soon as I decreased to medium sensitivity, as I was able to click with touchpad

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Emily Woo wird auf ewig dankbar sein.

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