Zum Hauptinhalt wechseln

NeatDesk™ Desktop Scanner Repair

33 Fragen Alle anzeigen

Gray band on one side of Scan

My neat desk scanner still basically works fine but repeatedly there is either a gray band on the left side of the front page or that same band is simply a poor scan.

Cleaning sand recalibrations sometime will correct the problem for a day or two and then it returns. Reloaded software and drivers but no effect .

By the way I use mine on Macbook pro.

Any Ideas? Neat support is so unhelpful and mostly unresponsive.

Thanks.

Diese Frage beantworten Ich habe das gleiche Problem

Ist dies eine gute Frage?

Punktzahl 4

Kommentare:

Did anyone ever find a solution for this?

von

I have the same problem; gray band, 1/3 page, left side

von

Same problem here, it appears that on the side that lifts up from the scanner, there is a plastic strip that has been scuffed on my unit. I've looked only but cannot find that plastic piece to simply replace it.

von

Einen Kommentar hinzufügen

Laptop-Akkus

Wenig Aufwand, große Wirkung.

Jetzt kaufen

Laptop-Akkus

Wenig Aufwand, große Wirkung.

Jetzt kaufen

1 Antwort

PLANED OBSOLESCENCE It seems NEAT wants you to buy their new subscription service and their new scanners. Mine is doing the same thing but it happened shortly after an update software update.

Sorry this answer is not a fix but maybe it is. You throw the scanner in the trash and you buy another brand.

You would think NEAT would scan the net for forums like this and post a fix. But if they did they would loose out on sales of their new scanners. If you fix your old one why buy a new one.

War diese Antwort hilfreich?

Punktzahl 0

Kommentare:

Sometimes I feel Apple does the same thing. Ever notice how slow your phone gets after an update? Might be a coincidence.. or maybe a conspiracy. :)

von

Einen Kommentar hinzufügen

Antwort hinzufügen

jon adir wird auf ewig dankbar sein.
Statistik anzeigen:

Letzte 24 Stunden: 0

Letzte 7 Tage: 1

Letzte 30 Tage: 6

Insgesamt: 369