Rep: 109
2
2
When I turn it on I get 2 vertical lights, then a cross of 4 lights, and this repeats....
It's not connecting to the internet, and not responding to any questions
This started about a week ago. For the previous 6 months it has been ok
I suspect its a software update problem. Can you help me?
Ist dies eine gute Frage?
Rep: 661
6
9
3
Each of these won’t take more than a few minutes at most, so when Google Home doesn’t respond:
Press the microphone mute button to see if Google Home was muted accidentally.
Unplug Google Home before waiting at least a minute to plug it back in.
Gently blow on both black dots on the top of Google Home, and then wipe the top with a soft and dry
Perform a factory reset by pressing and holding the microphone mute button for 15 seconds until you hear the confirmation from Google Assistant. A factory reset will clear all personal data from Google Home.
War diese Antwort hilfreich?
Rep: 133
1
1
I had the same issue with my Google home.
But after updating my home address, its work like a charm. Update your as well:
Open the Google Home app on your Smartphone → Tap on the hamburger → More settings → Google Account settings → Update Personal info.
If this solution does not work for you, then try some other fixes to solve Google Home not responding problem.
War diese Antwort hilfreich?
The new google home update crashes upon setup. I have Android 4.4.2 so it "should" work. Jimmycurk@gmail.com
Rep: 25
1
It was a software update issue. Had to reboot the whole thing and reset it…..
War diese Antwort hilfreich?
Chinese troep. Ik heb het probleem niet meer. Ik heb het in de vuilnis gegooid
War diese Antwort hilfreich?
My Google home not working
War diese Antwort hilfreich?
Past 30days:179 not working
Letzte 24 Stunden: 0
Letzte 7 Tage: 9
Letzte 30 Tage: 25
Insgesamt: 24,422
7 Kommentare
Could you take some pictures of both lights?
Bilder zu einer vorhandenen Frage hinzufügen
von George A.
I have the same problem but I have no lights whatsoever on mine
von b-lloyd2@sky.com
lights turn on but alexa doesn’t speak
von aamericofr
My Google Home is not working
von luletapz
Google home says it's not connected to the internet
von Dennis Brady1717
2 weitere Kommentare anzeigen