latest version failed. "getting package info failed"
Hope someone can help me.
I received notification on my Mate9 that an update was available.
I selected the latest update, and now my phone will not start.
It is in a continuous loop of "Download latest version and recovery" and "getting package info failed"
Please can someone help as I am working overseas and this phone is how I communicate with the outside world.
Ist dies eine gute Frage?
u got solution ?im stuck at same place, wondering if this is bcz of being out of country , not sure
von hashir.mehmood000
Hi, My Mate 9 also have this problem. it stucked at EMUI erecovery, asking for download and recovery but not able to update. keep showing package fail. even i cant wipe data or factory reset. send to authorized service centre, they say is main board issue which im not sure how true is that.
von benjamin3638
No its not true. I don't think it is the hardware or main board related problem.
What i feel is that, It's the country or region specific android update which is not allowed in the country where the phone is being used.
von Vimal