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What can I do to replace a circulating pump in goplus inflatable spa?

I used my spa three months and the circulating pump died. I have searched everywhere to find a replacement. I’ve emptied n refilled the hot tub. It heats but the warm water isn’t moving around like it is supposed to. It’s not inflated now as there’s snow outside but I really would love to fixit before Spring.

Update (02/10/2019)

It is still in warranty period but I am responsible for so many costs that I just can’t do it. It would cost almost as much as buying it again. However here is the information. The spa is a GoPlus model PH50017 / PH50018. 110V - 60Hz 1500W. Jet 600W/0.81HP. Heater 900W/1.22HP. I am willing to take it all apart n even if replacement won’t fit would buy an external pump n hose it in. If this even a thing. I’m pretty clueless but very mechanical . Thank you!!

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Hi @printer2008 ,

Have you had the spa from new for only 3 months?

If so check the manufacturer’s warranty to see if it is still covered by the warranty period. If it is follow the directions in the warranty as to what to do to make a claim for a manufacturer’s warranty repair or replacement.

If it is not covered by the warranty what is the full model number of the spa and any information from the label on the pump?

Post some pictures of the pump label Here’s how to do this. Bilder zu einer vorhandenen Frage hinzufügen

Update (02/10/2019)

Hi @printer2008 ,

I can't find any replacement parts for your model spa so I suggest that you contact a Spa parts company -example only and talk with them regarding a suitable replacement pump.

I would also contact the distributor for your spa and express your disappointment that the product failed so soon and that there is such a cost to get it repaired under warranty. Without such feedback a lot of companies will continue to foist products on the market with a warranty that is not worth the paper it is written on. Your feedback will let them know that people are aware of what they're doing regarding warranty and will avoid their products which hopefully will make them pick up their act so as to stay in business

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Thank you so much! I will call them n meanwhile I will take out the bad pump n see if I can use it to show a parts dealer. I appreciate your help!


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Stacie Dube wird auf ewig dankbar sein.
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