My phone turn of and restarting when I try to install system update

Question

HTC One (M7)

The HTC One (codenamed M7) is HTC's 2013 flagship smartphone. It features a seamlessly designed unibody aluminum frame, large dual front-facing speakers, and a 4.7-inch 1080p display.

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Abdalrhman @j3li

Rep: 1

Veröffentlicht: 2. Jul 2019

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My phone turn of and restarting when I try to install system update

my phone restarting and not responding , when i disconnected the power key restarting stop and when i try to connect again power key restarting again , i downloaded new updated operation system but when i try to install it the phone turn of, how can i fix this problem?

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Ben @benjamen50 Rep: 159,7 Tsd. Mtwo Perform 11 191 368 · Answer 1 · 2019-07-02T07:22:20-07:00

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Ben @benjamen50

Rep: 159,7 Tsd.

Mtwo Perform

11

191

368

Veröffentlicht: 2. Jul 2019

Einstellungen

Have you tried applying update with and without charger plugged in while battery is near full?

I’ve seen that sometimes it gets stuck on the htc phone icon with the red exclamation mark if the charger is plugged in on certain htc phones for software updates.

Sounds like a bad battery if it switches off immediately when charging cable is unplugged.

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