Rep: 13
1
The keyboard and the trackpad will not work. The pointer in stuck in the left corner and the keyboard doesn’t light up. The computer is still charging and turns on.
Update: after a few hours of it being stuck like this my keyboard and trackpad finally started to work again, but the trackpad is still not clicking properly
Ist dies eine gute Frage?
Rep: 479 Tsd.
35
329
970
Time to get your system to Apple for repairs!
War diese Antwort hilfreich?
Rep: 685,2 Tsd.
3,4 Tsd.
1,1 Tsd.
2,6 Tsd.
This should be covered by Apples’
Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
Notably, even the new 13- and 15-inch 2019 MacBook Pro models are eligible for the Keyboard Service Program, hinting that the new material used in the revised keyboards may not offer a true fix. The program offers repair and replacement of faulty keyboards for four years after purchase.May 21, 2019
War diese Antwort hilfreich?
Letzte 24 Stunden: 0
Letzte 7 Tage: 1
Letzte 30 Tage: 7
Insgesamt: 1,274
1 Kommentar
Can you tell us a bit more, Did you bang or drop your system or did you have a liquid spill into the keyboard/trackpad?
If you didn't damage your system in any way I would bring (ship) the system to Apple for warranty repair.
von Dan