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The Galaxy Watch Active2 is a smartwatch from Samsung Electronics. Its model number is SM-R825, SM-R830, or SM-R835 and was released in August 2019. Repair your Samsung Galaxy Watch Active2 with these guides.

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My touch screen doesn't seem to be working on my Samsung Active2 watch

The screen on my watch doesn’t seem to be working. I can’t get into any of the widgets. It doesn’t seem to be “feeling” my taps. Is this repairable?

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Hi gary & chris,

you might want to check if the display connector sits properly on the motherboard or see if there is any dirt or remnants of water inside the watch which may affect the touch function of the display.

See this back cover guide to get inside. The top connector in the last image is the display.


Also you can read this thread (Samsung forum) on water damage on Galaxy watches for more background information.

If still under warranty from Samsung you may be eligible for a replacement or repair.

Samsung Galaxy Watch Active2 Back Cover Replacement

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gary & chris vance wird auf ewig dankbar sein.
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