1 tablet looping Google screen
My wife has a HTC Nexus 9. She has had it a few years and it suddenly has a problem. She has not done any updates or rooting or anything, and the last thing she remembers installing was a Nonagram-type puzzle game. When she switches it on it gets to the Google logo, then resets and loops.
I have gone into recovery mode and tried "wipe cache partition" and a few other things but it makes no difference. When I connect it to my pc it isn't detected. It looks like the only option left is factory reset, but my wife doesn't want to lose her family photos and videos. She does not have a backup.
Is there anything I can try before resorting to factory reset?
Ist dies eine gute Frage?
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(Duplicate question, see Nexus keeps trying to start shows the google start up and then nothin) Does your device charge? Apparently this could also be a battery issue, so first I would try following what S W suggests in his post (get in fastboot mode and see if the tablet stays on for at least 2 hours) to rule out a hardware problem, then we'll see if booting a custom recovery could come to rescue before factory resetting.
von Simone
It seems to charge okay. I currently have it in what I guess is fastboot mode, I don't know how to share images here, but the text on the screen says:
Device State - LOCKED
FLOUNDER PVT SHIP
HBOOT-3.50.0.0143
0S-n/a
eMMC-boot 2048MB
Feb 6 2017,18:13:20
FASTBOOT
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
HBOOT
REBOOT
REBOOT FASTBOOT
POWER DOWN
I've been on this screen for about half an hour so far, I guess I'll keep it like this until 2 hours have passed and report back.
von trevorinchmale
Ten minutes after my last post, the tablet switched off, though I'd been pressing the volume buttons regularly. Then it wouldn't come back on. Maybe it just didn't have much charge left and I didn't know. I plugged in the charger lead and now it's charging. I guess I should give it plenty of time to charge (an hour or more?) and then try the fastboot thing again.
von trevorinchmale
Yes, ideally battery should be indicated as fully charged; give it some time to charge before trying again, also make sure you're using an original or good quality charger+cable and plug it to a known to work power outlet
von Simone
If you have USB debug enabled on your Nexus you could also check battery state from your PC, here you can find out how: https://pinoytechsaga.blogspot.com/2021/...
von Simone
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