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The HP Envy x360 15.6 inch model is a convertible laptop and has several different configurations

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My laptop won't switch on

My laptop is 14 months old, I was going through my emails on it today, and it cut to a blue screen error. I unfortunately didn't manage to get the error code, as the screen almost immediately started displaying pink stripes down it which continued to get worse.

I switched it off to prevent further damage. However, when I tried to switch it back on, the computer now won't boot up. It just shows a black screen, and the caps lock button blinks in a 5 slow 3 fast pattern.

Does anyone have any idea how I can try to fix this myself? I asked for a quote from HP and they said it would cost almost £500 to fix based on the same information here. Are they taking me for a ride? I don't have much money, and saving up for this laptop for my studies was a not so trivial task in itself... now having to pay for a repair for a "high end" laptop that should last considerably longer, when its only just out of warranty... it seems like such a scam.

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heres a link to a thread on a similar issue. How to solve 5 long and 3 short caps lock blink?

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I was hoping for an answer more specific to my laptop. If I'm going to take the case off I don't want to mess it up...

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@James Hyatt if you read the post someone mentions an x360

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James Hyatt wird auf ewig dankbar sein.
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