Logitech H370 USB Computer Headset Repair

The Logitech H370 USB Computer Headset is an affordable, wired business headset designed for voice calls, webinars, and everyday computer audio. It uses a USB‑A connector and features a noise‑canceling microphone and simple inline controls for volume and mute. The design emphasizes durable materials for long‑term daily use and a long 7.87 ft (240 cm) cable for flexible movement at a desk. Key features include digital‑quality sound, an adjustable headband, and a fixed boom microphone optimized for voice clarity.

The Logitech H370 USB Computer Headset can be identified by the model number (M/N A00091). The model label is on the product packaging and documentation. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Wired over-the-head binaural headset
• Connector: USB-A (plug-and-play)
• Cable Length: 7.87 ft (240 cm)
• Microphone: Noise-canceling fixed boom microphone (designed for voice calls)
• In-line Controls: Volume up/down and mute on the headset cord
• Model / SKU / Product ID: H370; SKU / MPN 981-000710; productID h370-usb-noise-cancelling-business
• Color: Black
• Compatibility: Plug-and-play with computers that have USB-A ports (Windows and macOS)
• Price (MSRP): $29.99 (as listed on product page)
• Category: headsets-business
• Key Switch Manufacturer: N/A (not applicable for audio headsets)

Common repair‑relevant faults include no audio or no microphone pickup, intermittent sound, and cable or USB connector damage. Diagnose by testing the headset on a different USB port or computer, checking system audio/mic settings, inspecting the cable and inline control module for physical damage, and swapping ports/cables to isolate a faulty connector or inline control.

For additional troubleshooting help, visit: Visit https://support.logi.com for product support, spare parts information, and contact options.

Warranty varies by region—see Logitech's warranty page for details and to file claims.

• https://www.logitech.com/en-us/shop/p/h3...