Logitech M171 Wireless Mouse Repair

The M171 Wireless Mouse is a compact, ambidextrous 2.4 GHz wireless mouse designed for everyday mobile use and comfort. It is a plug-and-play device with a small USB receiver stowed in the battery compartment for easy transport. The housing uses recycled plastics and Logitech describes the design as built for durability to withstand everyday handling. Key features include ambidextrous ergonomics, reliable wireless connectivity, and a lightweight, travel-friendly form factor.

The Logitech M171 Wireless Mouse includes Mouse (M/N MR0117) and USB receiver (M/N CU0019). Model labels are located as follows — Mouse: on the underside product label; USB Receiver: printed on the flat face or side of the receiver housing near the USB plug. Each component carries its own model (M/N) and serial (S/N) identifiers.

• Form Factor: Compact ambidextrous (fits left- or right-hand use)
• Connectivity: 2.4 GHz wireless via USB nano receiver (plug & play)
• USB Receiver: Nano USB receiver (stored in battery compartment)
• Buttons: 3 buttons (left, right, clickable scroll wheel)
• Battery: Single replaceable AA battery (battery included in-box)
• Materials & Sustainability: Made with recycled plastic; designed for durability
• Carbon Footprint: 4.05 kg CO2e (product page sustainability figure)
• Color: Black
• Product / Part Number: 910-004424 (Logitech product page identifier)
• Switches / Micro-switch Manufacturer: Not specified by Logitech on product/support pages
• In the Box: M171 mouse, USB nano receiver, AA battery (pre-installed)

Most common faults are an unresponsive mouse (dead battery or detached USB receiver) — diagnose by removing the battery door, pulling the transport tab, and replugging the USB receiver into a different USB port. Intermittent or double-clicking behavior often points to worn microswitches; verify via click-testing software and consider replacing the switch if confirmed. Tracking issues are usually caused by debris on the optical sensor or unsuitable surface — clean the sensor and test on a known-good surface.

For additional troubleshooting help, visit: Visit support.logi.com for Getting Started articles and contact options specific to M170/M171/M172 series.

Logitech provides region-dependent limited hardware warranty (commonly 1-year); check support.logi.com/warranty for details and to file claims.

• https://www.logitech.com/en-us/shop/p/m1...
• https://support.logi.com/hc/en-us/articl...