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If you are not sure what is wrong with your Chromebook, head over to the

Samsung Chromebook Series 5 3G Troubleshooting.

Identification and Background

The Samsung Chromebook XE500C21 (or series 5) was released in June of 2011. It is a portable computer in which all functions are performed by applications on the web browser (Google Chrome) as opposed to on the computer itself. This device and a version created by Acer were the first commercially available Chromebooks after the initial prototype Cr-48.

The Chromebook runs Chrome OS, Google’s operating system and it is optimized for Google’s apps, such as Google Drive, Gmail, and Google Calendar. Chromebooks are very affordable, and provide free cloud storage.

Tech Specs


  • Intel® ATOM N570 Processor

Operating System

  • Chrome OS


  • 2GB (DDR3) - Max. System Memory


  • 16GB SSD (mSATA)


  • Intel® NM10 Express Chipset (Integrated)


  • 11.6" x 0.8" x 8.6"

Sound & Camera

  • Stereo Speaker
  • Web Camera


  • 12.1" LED (WXGA)(1280x800)


  • Starting at 3.06 lbs / 1.38 kg

I/O Ports

  • 2 USB 2.0 ports
  • Headphone jack
  • Microphone jack
  • VGA via dongle adapter port
  • 4-in-1 Memory Card Reader that supports SD/SDHC/SDXC/MMC


  • Trackpad
  • Keyboard

Wireless Connectivity

  • 802.11 b/g/n


  • AC Adapter (40W)
  • Capacity (8280 mAh)

Battery Life

  • Up to 8.5 hours / 6-cell battery


  • Arctic White and Titan Silver

Additional Information

For more information about this laptop, please visit the following links.

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